Returns & Quality Guarantee
At Gravia, we prioritize the craftsmanship of our restorative wellness tools. If your order arrives compromised, our 30-day quality guarantee ensures a seamless replacement.
01. Contact Support
Initiate your claim through our Portal within 30 days. Our concierge team prioritizes all quality-related inquiries.
02. Documentation
Submit visual evidence of the defect. We require high-fidelity imagery to maintain our medical-grade standards.
03. Restoration
Following verification, we issue an immediate replacement or full credit to your original payment method.
Verification Standards
30-DAYWindow
UNWORNCondition
SECUREPackaging
Relief Progress
Status: Tension
